Welcome to the DIMOTRANS GROUP alert portal

In accordance with our ethical rules and the legal provisions in force, this platform is used to collect and process alerts from employees of DIMOTRANS GROUP entities (permanent or occasional) as well as external stakeholders (subcontractors, suppliers, customers, partners, etc.) and to carry out secure exchanges.

Make a new report

In accordance with the applicable regulations, DIMOTRANS GROUP has set up a system enabling it to collect and process reports from whistleblowers.

DIMOTRANS GROUP, the data controller, is therefore processing personal data about you in order to manage its ethics alert system. The purposes, recipients and retention periods for this processing are defined in the data protection policy.

The data collected is essential for this processing and the investigation of reports may be handled by a duly authorised third party, in compliance with confidentiality and personal data regulations.

Pursuant to the legislation in force, you have the right to access, rectify or delete factually inaccurate information, the accuracy of which can be verified by the data controller on the basis of documentary evidence, without the data originally collected, even if incorrect, being deleted or replaced, the right to restrict the processing of your data, the right to have your data ported and the right to specify what is to happen to your data after your death, which may be exercised by sending an e-mail to dpo@dimotrans-group.com or by post to the attention of the Data Protection Officer at the registered office address. In order to ensure that your requests are processed securely, you are asked to state your name, address and telephone number where you can be contacted during office hours, and to enclose a copy of both sides of your identity card or passport.

In this respect, I acknowledge that I have read the above information, that I have considered the implications of my report and that I am satisfied that the facts observed and the comments made are true.

You should be aware that to be admissible, your report must be serious and factual.

Your report is a serious undertaking and may have implications for the persons concerned.

For your enlightened information, the admissibility of the report will be assessed on the basis of the following points:

Does the report describe a harmful situation?
Is the situation described sufficiently serious?
Does the report include any documentation (photo, document, video, etc.)?
Is the report made in good faith?

In order to respect confidentiality and the legitimate rights of our employees, all reports will be subject to rigorous analysis.

Access an existing report

Important

You should be aware that to be admissible, your report must be serious and factual.

Your report is a serious undertaking and may have implications for the persons concerned.

If you use the system in good faith, you will not be punished in any way.

On the other hand, misuse or use in bad faith may have repercussions depending on the circumstances.

For your information, the admissibility of the alert will be assessed on the basis of the following points:

Does the report describe a harmful situation?
Is the situation described sufficiently serious?
Does the report include any documentation (photo, document, video, etc.)?
Is the report made in good faith?

In order to respect confidentiality and your legitimate rights, all reports will be rigorously analysed.

List of case managers

Sylvain ARQUILLIERE Group Compliance & Internal Audit Director

Useful documentation

User guide

Can I send an anonymous alert?

You can send an alert anonymously. However, we recommend that you identify yourself, bearing in mind that your identity will be kept confidential throughout the alert handling process.

Is my alert protected by confidentiality?

Alerts are collected and processed in such a way as to guarantee the strict confidentiality of :

your identity as a whistleblower ;
the identity of the person(s) concerned by the alert; and
any third party mentioned in the alert;
the documents, information or data collected as part of the alert.

The persons required to know the content of the alert shall take all appropriate measures to protect the security and guarantee the confidentiality of the documents and information, whether they are collected, processed or stored.

What happens after an alert is submitted?

Once the alert has been submitted, the platform generates a unique confidential code that you must retain in order to access the alert follow-up and secure messaging system from the home page. Once your alert has been received, you will be informed :

that your alert has been received, within 7 days ;
the measures planned or taken to assess the accuracy of your alert, within a maximum of three months;
any measures taken to deal with the alert, within a maximum of three months. The time taken to process your alert varies and depends on the complexity of the facts reported and the nature of the information you are able to provide.

All exchanges on the platform are fully encrypted and can be accessed by clicking on the "Access an existing alert" button and entering your confidential code.

How is the admissibility of my alert assessed?

The admissibility of your alert will be assessed on the basis of the following criteria:

Do the facts reported contravene the law, regulations or the Group's ethical documentation?
Are the facts reported described in sufficient detail?
Is the alert issued in good faith and without financial consideration?

Note: If the information was obtained outside the professional context, the person reporting must have had personal knowledge of it.

Who can raise an alert?

Any natural person who reports or discloses, without direct financial consideration and in good faith, information relating to a crime, an offence, a threat or harm to the general interest, a violation or an attempt to conceal a violation of an international commitment duly ratified or approved by France, or of a unilateral act of an international organisation taken on the basis of such a commitment, or a violation of European Union law, the law or regulations.

This designation includes (but is not limited to) :

Members of the Group's staff, including trainees and temporary staff, but also persons whose employment relationship has ended, where the information was obtained in the context of that relationship, and persons who have applied for employment with the Group, where the information was obtained in the context of that application.
Members of staff, the administrative, management or supervisory bodies of the Group's co-contractors (customers, suppliers, service providers) and sub-contractors.

To Know

Each alert has its own discussion system for sending and receiving messages. These exchanges respect the choice of the reporters if they wish to remain anonymous. Only the designated referees will receive the information you send us via the form. You will be able to track your report and communicate with the referee(s) using the confidential code generated by the platform when you submit your report. All reports will be carefully analysed.

You have the possibility of reporting to this reporting platform, without any direct financial compensation and in good faith, any report concerning facts that have occurred or are likely to occur within the Group and relating to:

A crime or misdemeanour ;
A violation or an attempt to conceal a violation of an international commitment duly ratified or approved by France;
A violation or an attempt to conceal a violation of a unilateral act of an international organisation taken on the basis of a duly ratified international commitment;
A breach of EU law;
A breach of law or regulation;
A threat or prejudice to the general interest.

Process

When you select the "Submit a new alert" box, you will be guided through the process of submitting your alert. You will be asked for the type of incident you wish to report, your identity (you can remain anonymous) and details of the incident. You can attach documents to support your report.

At the end of the form, a confidential code will be automatically generated. Please keep this code. You will be able to follow up your report and contact the referrer by selecting the "Access to an existing report" box and entering the confidential code mentioned above.

Confidentiality (please refer to the document entitled "Data policy" for more details).

The confidentiality of your identity will be preserved when your alert is issued, as well as throughout the alert handling procedure.

Each alert has its own discussion system for sending and receiving messages.

Only the designated contact person will receive the information you send us via the form. You will be able to track your report and communicate with the referee using the confidential code generated by the platform when you submit your report. These exchanges respect the choice of the whistleblowers if they wish to remain anonymous.

If the whistleblower has reason to fear that revealing their identity would be prejudicial to them, they may submit their report anonymously. In this case, the alert will only be processed if it provides sufficiently precise details of the facts and behaviour mentioned, as part of the review of its admissibility by the Reporting Officer.

Security

This portal allows you to issue an alert in complete security. Your IP address will not be collected, and your alert data will be stored in encrypted form and treated as strictly confidential. To ensure that you personally receive a secure alert, please note the following instructions for use:

Ensure that your internet connection is secure (this is indicated in your browser by a padlock in the address bar);
Preserve the confidentiality of your report by making it away from prying eyes, whether you are inside or outside your company;
Use a terminal connected to the Internet in an environment that seems safe to you. Whenever possible, use a non-professional computer.

Protection

In accordance with Article L.1121-2 of the Labour Code, no person may be the subject of a retaliatory measure, or any other measure mentioned in II of Article 10-1 of Law no. 2016-1691 of 9 December 2016, for having reported or disclosed information in compliance with the whistleblowing procedure. To find out about the guarantees offered to whistleblowers, we invite you to read the Group's whistleblowing procedure available in the "Documentation" section